Warranty Claim Form

In the unlikely event you are experiencing a problem with one of our products please fill out this form and we will get back to you with 7 days.

| Not Covered by This Warranty:  Manufacturer is not obligated to warrant the Lithium Battery in question, if defects are related to damages caused by abuse/neglect, or from the following: - Damage from shipping, loose terminal bolts or corroded hardware - Manufacturer codes tampering or removal - Failure to properly install the battery, in addition to keeping the battery properly charged and maintained - Breakage from collision, fire or freezing—which includes damage from extreme heat or cold, improper storage, water damage, our warranty does not cover spent or worn out batteries or tampering. All bolts must be firmly tightened with a torque wrench and NOT by hand to avoid overheating caused by loose connection. After the first 30 days you are responsible for any shipping costs associated with returning the product to us and from us back to you. If the battery is tested and working within the rated specifications we will run a final quality control inspection and return it to you. In the unlikely event the battery is not performing as advertised we will replace your battery with a new one as long as it meets our warranty terms. 

Warranty Contact Form

first name *
last name *
phone *
address *
address line 2
country *
state *
city *
zip *
When did you purchase your battery? *
Are you the original purchaser? * Yes No
Do you have the original Packaging? * Yes No
What is your application? *
Describe the problem your experiencing *
upload a picture of the battery