Warranty
Smart Battery™ is dedicated to your satisfaction with the products you purchase from us. We pride ourselves on quality products and outstanding service. In the event you encounter any problems with one of our products, please review the following information, which outlines our Policy.
Our 5 year Warranty covers any manufacturers defects.
In the event you encounter a problem with one of our products you must first contact our Tech Support at techsupport@smartbattery.com to troubleshoot the problem. If the issue is battery related, We will schedule to have the battery picked up and brought to our lab for testing.
If the issue is a manufacturers defect, we will correct the problem and send out the repaired battery. If the battery is not repairable we will send out a replacement battery.
There are no returns or exchanges accepted. Our zero return policy is effective at the time of purchase.
As always, Our commitment to excellent customer service is our top priority, We provide 24/7 online tech support and live chat. Please contact us if you have further questions about our warranty and return policy.
Thank you,
Smart Battery LLC