Company-Introduction

Chargex White Glove Customer Service Reviews

At ChargeX, we’re driven by a simple mission: to empower our clients with exceptional service and reliable solutions. Our commitment to white-glove customer service means we go beyond the basics, offering personalized support, rapid response times, and a genuine dedication to your success. We strive for 100% client satisfaction, not as a slogan, but as a promise to listen, adapt, and deliver results tailored to your needs.

This approach has earned us a 4.8-star rating on Google client reviews and an A rating with the Better Business Bureau as of September 2025. These milestones reflect our focus on building trust and maintaining the integrity of our reputation. Whether you’re a new client or a long-time partner, we’re here to make your experience seamless and stress-free.

Love Our Products or Services? Share Your Feedback! Your experience matters to us. If you’re happy with ChargeX or have ideas to make us even better, we’d be grateful if you’d take a moment to let us know, we'll share your thoughts with our team and will work hard to address your opinions.

| 2025 COMPANY INTRODUCTION

Custom Lithium Battery Solutions | Engineered for Precision

We design and manufacture customized lithium battery systems for demanding applications along with our full line of Aerospace, Marine, Industrial, Telecom, and OEM Batteries. Since pioneering the first drop-in replacement lithium-ion battery in 2010, we’ve continued to lead the industry with drop-in replacement and purpose-built, application-specific solutions.

Tailored Power for Mission-Critical Applications

Our engineering team works directly with clients to develop fully customized lithium battery packs, meticulously tailored to your project’s:

Voltage, capacity, and form factor
Battery Management System (BMS) functionality
Communication protocols (CAN, RS485, SMBus)
Housing, environmental sealing, and thermal control
Compliance with industry standards

Whether you need a one-off prototype or scalable OEM production, we deliver precision-built, reliable solutions engineered for the highest performance and safety standards.

Global Presence. Local Excellence.

With manufacturing partnerships across the U.S. and internationally, Chargex maintains full control over quality, ethics, and supply chain reliability. Our exclusive relationships with trusted factories, handpicked by our founders and engineering leadership, allow us to deliver consistent, high-performance products at scale.

Innovation Through Research & Development

Our R&D team is a driving force in the global battery industry. With decades of experience, we’re constantly advancing:

Battery safety and protection systems
Smart BMS technology
New chemistries and cell formats
Modular and scalable energy architectures

We’re proud to support innovation for aerospace, and government research programs around the world.

Trusted by the World’s Most Demanding Organizations

Chargex custom batteries power some of the world’s most critical technologies. Our products have been used in projects for organizations such as -

NASA & Jet Propulsion Laboratory (JPL)
SPACEX
BOEING

NAVY
KBR

Our Journey of Innovation

2010

Developed the first drop-in lithium-ion replacement batteries for Sealed Lead Acid (SLA) applications.

2012

Entered an exclusive partnership with the world’s 3rd largest lithium-ion battery manufacturer.
Began supplying General Motors with lithium-ion batteries for robotics projects.

2013

Established U.S. distribution networks with exclusive territories for plug-and-play lithium solutions.

2014

Began a two-year safety and certification program with Boeing.

2016

Received Boeing approval following extensive testing and validation.

2017

Selected by NASA for an advanced lithium battery project supporting aerospace applications.

2018

Collaborated with Navistar on a High Voltage EV Pilot Program.
Delivered a custom subsea battery prototype to Boeing.

2019

Introduced the CHARGEX® brand, marking a new stage in U.S. lithium battery development.

2021

Opened a retail facility in Tampa, FL to provide expanded consumer support.

2022

Worked with NASA’s Jet Propulsion Laboratory on the Rover Mission – Sub-Surface Operations in Antarctica.
Gained approval from Nokia for deployment of national telecom battery replacement projects.

Recent Milestones | 2023–2025

2023

Supported Nokia’s telecom battery infrastructure roll-out upgrades with high-efficiency lithium systems.
Released lightweight Aluminum lithium battery packs for field and industrial applications.

2024

Supplied aerospace programs with battery systems for extreme environments.
Expanded global production and support networks.

2025

Introduced commercially ready solid-state lithium batteries for aerospace and industrial use.
Added a sodium-ion line as a sustainable alternative to LiFePO₄.
Developed a modular battery platform for scalable use in aerospace, telecom, and industrial projects.

Reshoring America Initiative 2027

Chargex is proud to introduce a bold step to reshore advanced lithium battery manufacturing in the United States, delivering cutting-edge solutions for aerospace and defense applications. By establishing a state-of-the-art automation and assembly plant, we are committed to meeting the rigorous demands of clients like the US Navy, Air Force, NASA, and SpaceX. Discover our vision for innovation, domestic resilience, and sustainability in our detailed report here. Join us in powering the future of aerospace!

Reshoring Initiative: Bringing Manufacturing Home

first name *
last name *
email *
phone
comments *